Frequently Asked Questions
Everything you need to know about furnishing your home with Homeline.
What is the typical delivery timeframe for furniture orders?
Most in-stock items are delivered within 7-14 business days. Custom or made-to-order pieces may take between 4-8 weeks depending on the manufacturer.
Do you offer professional assembly services?
Yes, we offer a White Glove Delivery service for an additional fee, which includes room-of-choice delivery, full assembly, and removal of all packaging materials.
What is your return policy for furniture items?
You can return most items within 30 days of delivery. The item must be in its original condition. Please note that a restocking fee may apply, and custom orders are non-refundable.
Does Homeline Furniture offer financing options?
We partner with several financing providers to offer flexible monthly payment plans. You can select the financing option at checkout to see if you qualify.
How can I track the status of my shipment?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.
Are your products covered by a warranty?
All our furniture comes with a standard 1-year manufacturer warranty against defects in materials and workmanship. Extended protection plans are also available for purchase.